Accessibility Statement
Last reviewed: 2026-05-27
Our commitment
We work to conform to WCAG 2.2, Level AA.
Measures we've taken
- Semantic HTML with headings & landmarks
- Alt text on all meaningful images
- Full keyboard navigation
- Contrast meeting WCAG AA
- Visible focus indicators
- Forms with explicit labels
- Respect for reduced-motion preference
- Bilingual EN/ES, automatic by browser language
Known limitations
Some embedded third-party content may not fully meet WCAG.
Need help? Contact our Accessibility Coordinator
Encountered a barrier? Contact our coordinator:
Marketing BHS. Accessibility Coordinator
Phone: (617) 369-7222
Email: accessibility@brighthomesolutions.com
Address: 240 Andover Street, 2nd Floor, Wilmington, MA 01887
Response time: Within 2 business days
Phone: (617) 369-7222
Email: accessibility@brighthomesolutions.com
Address: 240 Andover Street, 2nd Floor, Wilmington, MA 01887
Response time: Within 2 business days
Physical office access
2nd floor; elevator-accessible. Call ahead for alternate arrangements.
Formal complaints
DOJ ADA: 1-800-514-0301 (voice) / 1-800-514-0383 (TTY)
Continuous improvement
Annual audits plus continuous feedback.