Privacy Policy

Bright Home Solutions, Inc, respects your privacy.

1. Information we collect

• You give us: name, phone, email, address.
• Automatic: IP, device, pages visited.
• From third parties: credit data only if you apply for financing.

2. How we use it

• Respond to your quote request.
• Design your system and pull permits.
• Service updates always; marketing only with opt-in.
• Improve our site and prevent abuse.

3. Who we share with

• Service providers under contract.
• Utilities and town authorities (with your authorization).
• Government agencies only at your request.
• Law enforcement when legally required.

We do not sell your personal information.

4. SMS, email and TCPA consent

TCPA: consent is not a condition of purchase.

5. Your rights

Depending on your state, you may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion
• Opt out of sale/sharing
• Receive a portable copy
• Non-discrimination

Email privacy@brighthomesolutions.com to exercise your rights.

California residents (CCPA/CPRA): additional rights apply.

6. Data retention

Customer records: 25-year warranty + 7 years. Quote inquiries: 3 years.

7. Security

Encryption in transit (TLS); access-controlled storage; employee training.

8. Children

We do not knowingly collect data from anyone under 13.

9. Cookies

We use analytics cookies.

10. Submit a privacy request (DSAR)

DSAR form below.

Full name

Email on file

Type of request Access my data Correct my data Delete my data Portable copy Opt out of sale/share

Details

I confirm this request is for my own personal data.

Submit DSAR →

11. Contact us

Bright Home Solutions, Inc.
240 Andover Street, 2nd Floor, Wilmington, MA 01887
privacy@brighthomesolutions.com · (617) 369-7222